FAQ

How long will it take to receive my order?

All orders, both domestic and international are shipped 3-5 business days after purchase. Orders within Canada can take up to 10 business days and to the United States, it can take 2-4 weeks.

During sales, pre-orders, or release, please allow up to 10 business days for orders to be shipped due to the high volume of orders.

Orders over $100 in the Canada and US are eligible for free shipping. Free shipped orders will be sent via standard shipping. 

Shipping times vary depending on location and the selected shipping method. If you need faster delivery, you can upgrade to Express shipping 

We are not responsible for any customs or duties charged upon delivery. 

We will ship to the shipping address given at the time of checkout. Gigil Clothing is not responsible for packages delivered to an incorrect address. If the package is returned due to an incorrect address, the customer is responsible for the cost of reshipping. 

If a package is not received after 30 days standard shipping in North America we will re-ship your order via standard shipping.

We do not issue refunds on lost packages.

 

Where do you ship?

Currently, only within North America. We will be offering our products globally later this year.

 

Where is Gigil Clothing located?

We are based out of New Westminster, BC

 

How do I wash and care for my Gigil Clothing?

We recommend washing them in cold water and tumble dry low.

For stains, we like to use Ecover Laundry stain remover. We find it works really well. 

For oil stains, we use Dawn dish soap to pre-treat the stain